Staffing

Our busy medical practice in North Leeds requires someone to work full time in a new position shared between Reception and Administration Departments.

Previous experience is advantageous but not essential as training will be given. We expect applicants to already have excellent customer service skills, the ability to work under pressure and to be reliable, flexible and enjoy working as part of a team.

You must be comfortable with computers and IT systems and be able to absorb and retain information quickly.

Reception Duties:

Dealing with patients face to face and by telephone, booking appointments, organising prescriptions and other administrative duties.

Administration Duties:

These duties in the Information Department are varied and include scanning information from documents and letters into the clinical system, running recalls, sorting post, typing letters and assisting other team members.

A training programme will be arranged in both departments and most of the training will be carried out by members of the practice team.

Terms & Conditions:

The post will be jointly managed by John Snowden – Deputy Practice Manager and Josie Carlow – Office Manager